Head of Crew Operations (m/f/d)

Hamburg

Full-time

Permanent employee

About the role

At the heart of every successful voyage is a highly skilled and motivated crew. As Head of Crew Operations (m/f/d), you will play a pivotal role in ensuring that our vessels are staffed with the right people, at the right time, while maintaining the highest standards of safety, compliance, and crew welfare.

Leading a team of approximately 10 crewing professionals, you will shape and drive our global crew operations strategy across the fleet. You will work closely with seafarers, manning agencies, vessel management teams, and internal stakeholders. This is an exciting opportunity for an experienced maritime leader who combines strong operational expertise with a genuine passion for people and performance.

What You'll Be Responsible For

Leading and developing the Crew Operations team
Oversee crew planning, recruitment, deployment, retention and performance management across the fleet
Manage relationships with international manning agencies and other crewing partners
Ensure compliance with MLC, flag state regulations and company requirements
Work closely with Technical, HSQE and Fleet Management teams to support safe vessel operations
Manage crewing budgets and identify opportunities to improve efficiency and control costs
Promote crew welfare, engagement and long-term retention
Drive improvements in crewing processes and contribute to the development of the overall crewing strategy

Your profile

What We're Looking For

A degree in Maritime Studies, Shipping, Business Administration, HR or a related discipline, or equivalent industry experience
Extensive experience within crew management, crewing operations, or ship management in an international maritime environment
Proven experience in leading and developing teams
Strong knowledge of international maritime regulations, including MLC and flag state requirements
Strong communication and stakeholder management skills
Strong commercial awareness, planning capabilities and budget management experience
A proactive and solution-oriented mindset with exceptional organizational and problem-solving skills.
Fluent in written and spoken English

Our benefits

Why Join Us?

This is more than a crewing role. It is an opportunity to influence the performance of an entire fleet, lead a dedicated team of professionals, and make a direct impact on the experience, wellbeing, and success of our seafarers worldwide. You will join a family-owned international maritime organization where people, safety, and operational excellence are at the center of everything we do.

We would like to welcome you on board!

Do you think the position matches your expectations? Then we look forward to receiving your application, either online via the application form or by e-mail.
Please state your salary expectations and the earliest possible starting date.

If you have any questions, Jan Wichers, our Recruiting Specialist, will be happy to help you: career@doehle.de

Please, find our data privacy statement here.

Über uns

Als familiengeführte Unternehmensgruppe ist Döhle seit fast 70 Jahren ein verlässlicher Partner in der maritimen Branche. Mit rund 5.000 Mitarbeitenden weltweit - an Bord und an unseren Standorten u.a. in Hamburg, Singapur, Manila und auf der Isle of Man - umfassen unsere Geschäftsfelder zahlreiche Services für den sicheren und effizienten Betrieb von Seeschiffen. Zu unseren Kernkompetenzen gehören das technische Management, die Befrachtung, die Versicherung, der An- und Verkauf von Schiffen sowie vielfältige weitere maritime Dienstleistungen.

Werden Sie Teil des Döhle-Teams und bringen Sie Ihr Know-how in einem international sowie kollegial geprägten Umfeld ein! Für die Peter Döhle Schiffahrts-KG an unserem Hauptsitz in Hamburg.